Frequently Asked Questions


Security and Confidentiality

All online purchases are made through a secure server using SSL and Thawte. Terry Stack Ltd respects the privacy of its clientele by keeping all customer information confidential.

Methods of On-line Payment

Terry Stack Ltd accepts Visa, MasterCard and American Express.

Shipping Of Your Order

We will fill every order as soon as possible, usually within 48 hours.       Surface delivery is our standard shipping method.       For destinations within the United States the order will usually arrive within 7-10 working days.

Shipping Charges

Shipping charges for US standard shipping will be charged at the UPS AND USPS current rates:  
Size Information
S(25-30),  M(27-32),  L(29-34),  XL(34-39),  2X(37-42),  3X(42-47). 

Returns and Exchanges

We take great pride in our reputation for quality and  excellent value. If for any reason you are dissatisfied with a purchase, contact us within thirty days of purchase to arrange for an exchange or full refund.       Exchanges or credits to your credit card will issued as soon as we receive your return. Please allow up to two billing cycles for a refund to appear on your credit card statement.

Wholesale

If you are a boutique, country club, golf pro shop, department store, etc. and would like to buy wholesale from us and be put on our retail store location list, please click HERE.